In-Store Service - $65/hr
We believe in simple, transparent pricing. We have no bench fees, and free estimates. Our hourly service rate is $65 per hour. Over 90% of our repairs are billed at less than 3 hours. We also guarantee our labor; if we cannot fix it, you don’t pay for our time.
On-Site Service - $65/hr
Simple on-site billing is a must for us as well. You get the same great service price in your home as you do in ours! $65 per hour starts when we arrive, and stops when we fix the problem. There are no trip fees, and the same great labor guarantee!
Remote Support - $45/hr
If your computer starts, and you have an internet connection, but something isn’t quite right, remote support could be a lower cost solution. Download and install our remote support agent, then give us a call. We will connect to your computer, troubleshoot and resolve the issue, and at a lower cost than if you brought it into the store.
You may need to disable your antivirus software to install, as some AV programs will flag remote support applications as potentially dangerous. If you need assistance, please call us, we will help walk you through it!
Technology Consulting - $99
Do you have a business and just are not sure where to start? Need upgrades, but don’t know what will fit with your workflow? Do you need a better network solution? Do you need to install video surveillance at home or in the office?
We now offer technology consultations to give you the information you’ll need to make the best technology choices. We are mindful of your needs, and your budget, and will make recommendations to match those considerations. We will come to you, do a site survey for installation requirements, and talk with you about what you want to accomplish. Once complete, you’ll receive up to three no-obligation quotes filling your needs with a “good, better, best” application of technology.
We are now offering a managed cloud storage solution called MyTown Online Backup! Packages can be customized to fit your storage and device needs. We offer desktop, laptop, and server options to protect your data from accidental deletion and from catastrophic failures. Plans start at just $10/mo. and include an automatic 50% off any Remote Support services you may require. Call now to get your package customized for you!